Returns & Exchanges
At MAISON de SABRÉ, we want you to be completely satisfied with your premium leather goods. If you change your mind, we offer a 14-day return period for unused, non-personalized items in their original packaging.
Return Process
- 1.Check Eligibility
Ensure your item is in its original condition, unused, and does not feature custom monogramming, as personalized products are final sale.
- 2.Initiate the Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 3.Prepare Your Package
Carefully pack your items in the original MAISON de SABRÉ gift box and shipping carton to ensure they are protected during transit.
- 4.Ship and Track
Affix the provided shipping label to your parcel and drop it off at your nearest carrier location, keeping a copy of your tracking number for reference.